Apple Messages for Business

Know what works. Optimize what's next.

Actionable insights drive results. Get real-time data on every message, campaign, and flow, so you can double down on what's working and ditch what's not.

Overview

Actionable insights that drive real results

Community reporting gives you the data you need to understand performance, uncover trends, and fine-tune your strategy. Track messages, clicks, replies, and more, all tied to real people, not abstract metrics.

Audience Analytics

Last 30 days ▾

New Members
▲15,243 joined this month

Top Cities

  • New York, NY
  • Los Angeles, CA
  • Austin, TX
  • Miami, FL

Age

  • 18–24
  • 25–34
  • 35–44
  • 45–54
  • 55+

Gender Identity

  • Male 48%
  • Female 44%
  • Non-binary 6%
  • N/A 2%

Reporting capabilities

Dashboard Overview

See your Community's membership and growth trends at a glance.

Community Demographics

Quickly see your community demographics like age, gender, and location.

Best Time to Send

Understand the best day and time to send messages and campaigns based on past performance, then schedule a campaign with a single click.

Shopify Reporting

Understand how Community is contributing to your Shopify sales.

Download Account Data

  • Campaign Performance
    Time sent, message text, recipient count, response count, stop count, etc.

  • Message Segment Usage
    Detailed usage report with message type and daily breakouts.

  • Campaign Link Performance
    Link type, link url, recipient count, hit count, message ID, etc.

  • Member Details
    First and last name, email, birthday, gender identity, city, state, etc.

  • Member Subscription Status
    Changes in the subscription state of members (start, stop, etc).

  • Communities
    Community Name, ID, and Member count.

  • Community Membership
    Member ID, Community ID, and the date that the Member was added to the Community.

Data exports are refreshed every 24 hours.

Data Exports

Export campaign performance, link analytics, member details, subscription state, and full community membership as ready-to-use CSVs or JSON. Pipe them into your warehouse, BI tool, or CRM, refreshed every 24 hours.

Data that turns into decisions

Measure What Matters

Track opens, clicks, replies, sentiment, and completion rates across every message, flow, and campaign.

Tie Data to Real People

See engagement and behavior at the individual level, not just anonymous stats.

Spot Trends Instantly

Uncover what types of messages are resonating so you can keep improving your strategy.

Prove ROI

Show your team, or yourself, how Community drives results that actually move the needle.

Turn Community into your best performing channel

The most innovative companies lean on Community to turn engagement into action.