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The Future of Engagement

Rich Messaging + AI, direct to your audience.

No algorithms. No noise. Just your Community.

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Trusted by the Brands

You Know and Love

The Platform, In Action

Connect, respond, and learn from every conversation in a platform that fits seamlessly into your existing stack.

Rich Messaging ChannelsEngagementGrowth & PersonalizationIntegrations & Developer ToolsAudience AnalyticsProfile EnrichmentAI SummarizationAI ChatbotsAI Suggestions

Meet your audience where they are

SMS, MMS, WhatsApp, Apple Messages, and RCS. All from one unified Rich Messaging platform.

Rich Messaging Channels

Choose Channel

SMS

SMS/MMS

WhatsApp

Apple Messages

RCS

RCS

Good Evening, Megan

Send Message

Messaging

Campaign Surveys

Messaging

AI Message Generator

Grow Your List

List Imports

Messaging

MMS Media

Things To Do

217 birthdays today

Send them a message

Share your number

Grow your list

Tools to Grow Your List

Tap-To-Text URL

meganmoroney.community.com

Website Popup

Embedded signup unit

IRL QR Code

Print · Venues · Merch

Social

@megmoroney

Signup Forms

Forms & landing pages

Integrations & Dev Tools

Salesforce

Bandsintown

Seated

SET.Live

Shopify

Zapier

Formstack

Hightouch

Adobe

Mailchimp

GrowthLoop

100s more

Audience Analytics

New Members · Last 30 days

▲15,243

Top Cities

New York, NY8.4k

Los Angeles, CA6.1k

Austin, TX5.4k

Age

18–24

25–34

35–44

Member Profile

SM

Sarah Mitchell

Los Angeles, CA · 29

Details

Age

29

Birthday

Mar 14, 1996

Gender

Female

Location

Los Angeles, CA

Last Activity

2 hours ago

Subcommunities

MusicFashionConcert GoerVIPFoodieEarly Adopter

AI Summarization

Campaign

"Bear Down"

2,847 replies

AI Campaign Summary

Members rallied around "Bear Down" and "LFG!!!" with strong enthusiasm.

Friendly rivalries surfaced, playful jabs at Packers fans throughout.

Top Responses

Bear down!

Replied to 21 responses

Go Bears!

Replied to 20 responses

🐻⬇️

Replied to 18 responses

AI Chat Bots

Connected to

OpenAI

Active

What time do doors open tonight?

Doors open at 7pm! VIP entrance is on the east side. Want directions? 🎶

Yes please!

VIP Entrance: East Gate

Map to the VIP entrance

AI Suggestions

Goal · Tone

Conversion · Witty

Re-Generate

Suggestions

Score big this Father's Day! Grab tickets and Dad snags a free hat, every MVP deserves one.

Insert as draft

Father's Day plan: ballgame, cheers, free dad hat for the guy who's always your number one fan.

Insert as draft

Step up to the plate this Father's Day with tickets and a free dad-hat giveaway.

Insert as draft

Messaging

Rich Messaging ChannelsEngagement

List Growth

Growth & PersonalizationIntegrations & Developer Tools

Insights

Audience AnalyticsProfile Enrichment

Community AI

AI SummarizationAI ChatbotsAI Suggestions

dashboard.community.com

Good Evening, Megan Moroney

Send New Message

Get the Most Out of Community

See All

Messaging

Campaign Surveys

Messaging

AI Message Generator

Grow Your List

List Imports

Messaging

Send Media using MMS

Things To Do

217 people have birthdays today

Send them a message

Share your phone number

Get more contacts

dashboard.community.com

Rich Messaging Channels

Campaign Name:

Professional Emo Cowgirl

Choose Channel

SMS

SMS/MMS

WhatsApp

Apple Messages for Business

RCS

RCS

Campaign Message:

New music video drops tonight at 6pm 💗

Megan Moroney

Send Test

dashboard.community.com

Tools to Grow Your List

Tap-To-Text URL

meganmoroney.community.com

Website Popup

Embedded signup unit

IRL QR Code

Print · Venues · Merch

Social

@megmoroney

External Signup Forms

Forms & landing pages

Megan Moroney

What's up yall it's Megan! Thanks for texting me 🩷

Add Yourself To Community

community.com

Megan Moroney

Add your contact

(•••) ••• 7425

First Name

Last Name

Birthday

City

Email

Submit

dashboard.community.com

Integrations & Developer Tools

Salesforce

CRM Platform

Installed

Bandsintown

Touring & Events

Installed

Seated

Touring & Events

Connect

SET.Live

Live Events

Installed

Shopify

E-Commerce Platform

Installed

Zapier

Automation

Connect

Formstack

Forms & Workflows

Installed

GrowthLoop

Customer Data Platform

Connect

Hightouch

Customer Data Platform

Installed

Adobe Journey Optimizer

Marketing Automation

Installed

Mailchimp

Email Marketing

Installed

</>

Developer Tools

APIs & Webhooks

Read docs

dashboard.community.com

Audience Analytics

Last 30 days ▾

New Members

▲15,243joined this month

DayWeekMonth

5/095/165/235/306/06

Top Cities

New York, NY

Los Angeles, CA

Austin, TX

Miami, FL

Age

18–24

25–34

35–44

45–54

55+

Gender Identity

Male

48%

Female

44%

Non-binary

6%

N/A

2%

dashboard.community.com

Member Profile

SM

Sarah Mitchell

Los Angeles, CA · 29

Details

Age

29

Birthday

Mar 14, 1996

Gender Identity

Female

Location

Los Angeles, CA

Last Activity

2 hours ago

Subcommunities

MusicFashionConcert GoerVIPFoodieEarly Adopter+ Add to subcommunity

dashboard.community.com

AI Suggestions

Goal

Conversion

Successful Conversion

Link Click

Tone of Voice

Suggestions

witty

Re-Generate

Suggestions

Score big this Father's Day! Grab your tickets now and watch Dad snag a free hat because every MVP deserves one.

Select and Insert as Draft

Father's Day plan: ballgame, cheers, and a free dad hat for the guy who's always your number one fan.

Select and Insert as Draft

Step up to the plate this Father's Day with tickets and a free dad hat giveaway. Show Dad he's still the GOAT.

Select and Insert as Draft

dashboard.community.com

AI Summarization

Campaign

"Bear Down"

2,847 replies

AI Campaign Summary

Members expressed strong enthusiasm and support for the Bears, with many rallying around phrases like "Bear Down" and "LFG!!!".

Some responses highlighted friendly rivalries, with a mix of teasing and supportive messages directed at fans of opposing teams, particularly the Packers.

Bear down!

Replied to 21 responses

Go Bears!

Replied to 20 responses

🐻⬇️

Replied to 18 responses

dashboard.community.com

AI Chat Bots

What time do doors open tonight?

Doors open at 7pm! VIP entrance is on the east side. Would you like directions? 🎶

Yes please!

VIP Entrance: East Gate

Here's a map to the VIP entrance

Configure

AI Provider

Connected to

OpenAI

Active

Connect to

Anthropic

Settings

Entrance Criteria

Edit

Rate Limiting

Edit

Meet your audience where they are

Reach your audience via SMS, MMS, WhatsApp, Apple Messages for Business, and RCS (early access), all from one unified platform built specifically for Rich Messaging experiences.

Engagement for Everyone

Community brings together every industry under one platform.

\ \ Music](/content/music/index.html) \ \ Sports](/content/sports/index.html) \ \ Media & Entertainment](/content/media/index.html) \ \ Politics & Government](/content/politics-advocacy/index.html) \ \ Creators](/content/creators/index.html) \ \ Restaurants & Hospitality](/content/restaurants-hospitality/index.html) \ \ Retail & Consumer Brands](/content/retail-consumer-brands/index.html) \ \ Real Estate](/content/real-estate/index.html) \ \ Manufacturing](/content/manufacturing/index.html)

Own Your Audience

Stop renting attention.

Build a direct line to your community that you control.

"

“It feels more like you'retalking to humansrather thanscreaminginto the internet.”

Powering thousands of brands, daily

Growth and engagement leaders at the biggest brands use Community to beat their goals.

View all stories

Case Study: Spider-Man

Spider-Man: Across the Spider-Verse

CLIO Silver Award winner. Sony drove record fan growth and a $120.5M opening weekend through personalized SMS and 1:1 mentor connections.

View the full story

Case Study: Minnesota Vikings

How the Minnesota Vikings Used Community to Drive 170% Growth and Acquire 34K New Members

A 10-day, Gen Z-focused giveaway campaign drove 86% database growth and added 34K new subscribers, far exceeding the Vikings' goal.

View the full story

Case Study: Verizon x J Balvin

How Verizon and J Balvin Used Community to Revolutionize Fan Engagement During Super Bowl LVIII

During Univision's Super Bowl broadcast, a custom AI chatbot delivered authentic, real-time replies to 2.2M viewers across SMS and WhatsApp.

View the full story

Case Study: Gary Vee

Gary Vee Turns to Texting

Gary Vee uses Community to talk with his most engaged audience without an algorithm in the way.

View the full story

More success stories

Case studies from the brands, teams, and creators using Community.

.png?width=720)Sports\ \ How the Oklahoma City Thunder Doubled Their SMS Fanbase and Increased Digital Fan Engagement \ \ Read now](/content/case-studies/how-the-oklahoma-city-thunder-doubled-their-sms-fanbase-and-increased-digital-fan-engagement/index.html) Consumer Brands\ \ Five Marys Ranch: How a Family Business Turned Texting into Connection Beyond Sales \ \ Read now](/content/case-studies/five-marys-ranch-how-a-family-business-turned-texting-into-connection-beyond-sales/index.html) Entertainment\ \ How Ashley Flowers Turned Crime Junkie Fans Into an Always-On Community \ \ Read now](/content/case-studies/how-ashley-flowers-turned-crime-junkie-fans-into-an-always-on-community/index.html) Consumer Brands\ \ Weber Ranch Uses AI-Powered Mixologist Bot to Connect With Consumers and Grow Their Brand \ \ Read now](/content/case-studies/weber-ranch-uses-ai-powered-mixologist-bot-to-connect-with-consumers-and-grow-their-brand/index.html) Entertainment\ \ Bert Kreischer: Staying Connected to Fans with Community \ \ Read now](/content/case-studies/bert-kreischer-staying-connected-to-fans-with-community/index.html) Sports\ \ How the Carolina Hurricanes Maximize ROI through SMS \ \ Read now](/content/case-studies/how-the-carolina-hurricanes-maximize-roi-through-sms/index.html) Sports\ \ How the Portland Timbers Used Community to Drive Fan Engagement and Growth \ \ Read now](/content/case-studies/how-the-portland-timbers-used-community-to-drive-fan-engagement-and-growth/index.html) Music\ \ Birthday Wishes & Merch Hits: How the Jonas Brothers Tuned Into Their Fans and Drove $1M in Sales \ \ Read now](/content/case-studies/birthday-wishes-merch-hits-how-the-jonas-brothers-tuned-into-their-fans-and-drove-1m-in-sales/index.html) .png?width=720)Entertainment\ \ Direct Line to the Plot: The Accountant 2 Turns In-World Voicemail Into Box Office Buzz \ \ Read now](/content/case-studies/direct-line-to-the-plot-the-accountant-2-turns-in-world-voicemail-into-box-office-buzz/index.html) Retail\ \ Bobby Hundreds \ \ Read now](/content/case-studies/bobby-hundreds/index.html) Customer stories See how brands grow with Community \ \ Explore the full library of case studies from artists, teams, creators, and brands.\ \ View all stories

View all stories

The Loyalty Loop

A living system that gets smarter with every interaction

Every conversation enriches member profiles, refines targeting, and drives deeper engagement. A self-reinforcing cycle that compounds over time.

Rich MemberProfileSegmentation,Automation, AIDirectEngagementInsightsEngineExternalSystemsAudience

Rich Member Profile

The foundation of every interaction

A unified 360° view of every member. Aggregates your external system data, demographics, engagement history, and interests into a living profile that powers personalization at scale.

SK

Sarah Kim

34 · Austin, TX

Season Ticket HolderDog LoverFoodieEarly Adopter

Member SourceFormstack form

Join DateJul 22, 2025

Last Message2 days ago

Add to Subcommunity

+ New

Search Subcommunities

Sort by Name

AmbassadorAdd

Donated $250+Add

eSportsAdd

Interest: EconomyAdd

Automations trigger as members enter each community.

Hey Sarah, music video is dropping tonight at 6pm 💗

Amazing, can't wait!

HomeownerAI Insight

ParentSurvey

eSports FanKeyword

Engagement

92/100

New Members (24h)

Web Form1,204

QR Code (Retail Signage)847

Call-to-Text312

Systems

SalesforceConnected

HightouchConnected

FormstackConnected

ProfileSegmentationEngagementInsightsExternalSystemsAudience

Rich Member Profile

The foundation of every interaction

SK

Sarah Kim

34 · Austin, TX

Season Ticket HolderDog LoverFoodieEarly Adopter

Member SourceFormstack form

Join DateJul 22, 2025

Last Message2 days ago

Add to Subcommunity

+ New

Search Subcommunities

Sort by Name

AmbassadorAdd

Donated $250+Add

eSportsAdd

Interest: EconomyAdd

Automations trigger as members enter each community.

Hey Sarah, music video is dropping tonight at 6pm 💗

Amazing, can't wait!

HomeownerAI Insight

ParentSurvey

eSports FanKeyword

Engagement

92/100

New Members (24h)

Web Form1,204

QR Code (Retail Signage)847

Call-to-Text312

Systems

SalesforceConnected

HightouchConnected

FormstackConnected

Real conversations

One message. Hundreds of moments like this.

Each reply teaches the system to better understand your members, transforming simple conversations into richer profiles, smarter segments, and more meaningful relationships.

Yesterday 2:02 PM

Parent

Cannot wait to see you! My daughterwas so little when we first started listening to you! And even though she's still little, I just absolutely love that her and I will be able to experience your show together!!

Sorry it's 6 mins strap in

98%Open Rate

8B+Messages Sent

45%Average CTR

<1%Opt-Out Rate

180+Countries

3U.S. Presidents

98%Open Rate

8B+Messages Sent

45%Average CTR

<1%Opt-Out Rate

180+Countries

3U.S. Presidents

98%Open Rate

8B+Messages Sent

45%Average CTR

<1%Opt-Out Rate

180+Countries

3U.S. Presidents

Experts in Compliance for Innovative Marketing

Confident complianceEnterprise-grade securityBest-in-class support

Confident compliance

Navigate TCPA, CTIA, and data privacy regulations, including GDPR and CCPA, with built-in safeguards and expert guidance at every step.

community.com

Compliance Status

All Clear

TCPA Consent

Verified

CTIA Guidelines

Compliant

Opt-out Processing

< 2s avg

Quiet Hours

Enforced

Last audit

June 6, 2026, 0 issues found

Trust Center

Overview

Our commitment to data privacy and security is embedded in every part of our business.

Compliance

SOC 2 Type 2

CCPA

GDPR

Documents

REPORTS

SOC 2 Type 2 Report

REPORTS

Pentest Report

Policies

Acceptable Use

Logging & Monitoring

Asset Management

Monitoring

Compliance Monitoring

Audit Log Mgmt

File Integrity

Incident Response

Response Personnel

Reporting Process

Pager Service

Dedicated CSM

Assigned to your account

Online

How do I add AI Response Summarization to my account?

I can do that for you right now. Refresh and it should be there for you.

I'm seeing it now, thanks!

Experts in Compliance for Innovative Marketing

Confident compliance

Navigate TCPA, CTIA, and data privacy regulations, including GDPR and CCPA, with built-in safeguards and expert guidance at every step.

Enterprise-grade security

Community has received a SOC 2® Type 2 report and undergoes regular internal and third-party security testing.

Best-in-class support

Build and scale your program with expert guidance and hands-on support, with features like MFA, SSO, and access controls to meet your internal security requirements.

community.com

Compliance Status

All Clear

TCPA Consent

Verified

CTIA Guidelines

Compliant

Opt-out Processing

< 2s avg

Quiet Hours

Enforced

Last audit

June 6, 2026, 0 issues found

Trust Center

Overview

Our commitment to data privacy and security is embedded in every part of our business.

Compliance

SOC 2 Type 2

CCPA

GDPR

Documents

REPORTS

SOC 2 Type 2 Report

REPORTS

Pentest Report

Policies

Acceptable Use

Logging & Monitoring

Asset Management

Monitoring

Compliance Monitoring

Audit Log Mgmt

File Integrity

Incident Response

Response Personnel

Reporting Process

Pager Service

Dedicated CSM

Assigned to your account

Online

How do I add AI Response Summarization to my account?

I can do that for you right now. Refresh and it should be there for you.

I'm seeing it now, thanks!

Turn Community into yourbest performing channel

The most innovative companies lean

on Community to turn engagement into action.

Get a Demo